Surplus 4 All – Website Terms & Conditions

Effective Date: June 3, 2025
Website: www.surplus4all.com
Email: support@surplus4all.com
Phone: (888) 944-9952
Business Address: Downey, California (exact location provided upon purchase or seller approval)

By accessing or using Surplus 4 All’s platform, you agree to abide by the following terms. These Terms & Conditions govern your access to, and use of, our ecommerce and auction services as a buyer, seller, or visitor.

1. General Terms of Use

• You must be at least 18 years of age and legally capable of entering into contracts to use our services.

• Use of the website for any illegal or unauthorized purpose is strictly prohibited.

• Surplus 4 All reserves the right to refuse service, terminate accounts, or cancel transactions at any time for any reason.

• Access to the site is provided “as-is” without warranties of any kind.

2. Account Registration

• You must create an account to place bids, make purchases, or list items for sale.

• All information provided must be accurate and up-to-date.

• You are responsible for safeguarding your login credentials and for all activity under your account.

3. Ecommerce & Auction Participation

3.1 Product Listings

• Product locations are in Downey, California, unless otherwise specified.

• All items are sold in their current condition ("as-is, where-is").

• Photos and descriptions are for reference only and may not reflect actual condition.

• It is the buyer’s responsibility to inspect or inquire about item condition before bidding or purchasing.

3.2 Bidding & Buying

• All auction bids are binding and final. Once a lot is awarded to the highest bidder, payment is due.

• “Buy Now” ecommerce purchases are also final, with no cancellations.

• Winning bids and purchases will be automatically charged to the credit card on file.

3.3 Pickup & Removal

• Pickup days are specified on the product page and confirmation emails.

  • Upcoming example: Wednesday, June 4; Saturday, June 7; Sunday, June 8 (9 AM – 5 PM)

• Buyers are responsible for loading and removing their items. Forklifts may be available for assistance.

• No shipping is provided by Surplus 4 All unless otherwise stated.

• Deadline for removal: No later than Sunday, June 8, at 5 PM

  • Storage Fee: $20/day per item for items left beyond deadline unless arrangements are made in advance.

  • Unclaimed Items: Items not paid for or removed will be forfeited without refund.

3.4 Disposal & Clean-Up Fees

• A $20 disposal fee will be charged for any trash, cardboard boxes, pallets, or unwanted goods left on-site.

4. Payment Terms

• Accepted Methods: Credit cards only unless special arrangements are made in writing.

• Fees Applied to All Orders:

  • 15% Buyer’s Premium

  • 3% Credit Card Processing Fee

  • 10.5% California Sales Tax (exempt only with valid resale permit)

• All sales are final. No refunds or returns.

5. Selling on Surplus 4 All

• Sellers must be approved by Surplus 4 All.

• Items must be accurately described and available for inspection.

• Sellers are responsible for product delivery or pickup arrangements unless listed under our facilities.

• Surplus 4 All may deduct commissions and fees per the consignment or seller agreement.

• Listings found to be fraudulent, inaccurate, or in violation of laws will be removed.

6. Mobile Messaging Terms

• By registering or participating in auctions, you agree to receive SMS/MMS messages from Surplus 4 All.

• Messages may include:

  • Auction start and end reminders

  • Pickup instructions

  • Promotions or sales updates

• Frequency: Up to 2 messages per week

• Msg & Data Rates May Apply.

• To unsubscribe, text "STOP" at any time.

7. Limitations of Liability

• Surplus 4 All is not liable for:

  • Damage or injury resulting from item use

  • Delayed pickups or delivery issues

  • Technical glitches or listing errors

  • Losses incurred due to seller/buyer misrepresentation

• Users agree to indemnify and hold Surplus 4 All harmless from any claims arising from the use of the platform.

8. Privacy & Security

• We value your privacy. Personal data is protected under our Privacy Policy (coming soon).

• Payment information is processed securely via third-party payment processors.

• We do not sell or share your personal data with unauthorized third parties.

9. Termination & Suspension

• We may suspend or terminate your access at any time if you violate these terms.

• You may request account closure at any time via email.

10. Modifications to Terms

• Surplus 4 All may update these Terms & Conditions at any time.

• We will notify users of significant changes via email or site notification.

• Continued use after changes constitutes acceptance of the new terms.

11. Contact Us

If you have any questions or need assistance, please reach out:

📧 support@surplus4all.com
📞 (888) 944-9952